Cookie Policy

Updated: March 14, 2023

See also: Diffbot’s Terms of Use and Privacy Policy

Cookies are small text files that are stored in a computer’s web browser memory. They help website providers with things like understanding how people use a website, remembering a User’s login details, and storing website preferences. This page explains how we use cookies and other similar technologies to help us ensure that our Services function properly, prevent fraud and other harm, and analyze and improve the Services in accordance with our Privacy Policy. Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

How We Use Cookies

Cookies play an important role in helping us provide personal, effective, and safe Services for our subscribers. We use cookies on our web application and documentation websites. We do not use cookies on our public website hosted at

For services that require cookies, we change the cookies periodically as we improve or add to our Services, but we generally use cookies for the following purposes:

To Operate Our Services

Some cookies are essential to the operation of our web applications and services. We use those cookies in a number of different ways, including:

  • Authentication. We use cookies to remember Your login state so You don’t have to login as You navigate through our site and Your dashboard. For example, when You log into Your Diffbot dashboard account, we use a cookie so that You don’t have to login again as You navigate throughout the website.
  • Fraud Prevention and Detection. Cookies and similar technologies that we deploy through websites and the Services help us learn things about computers and web browsers used to access the Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services.
  • Site Features and Services. We use cookies to remember how You prefer to use our Services so that You don’t have to reconfigure Your settings each time You log into Your account.

To Analyze and Improve Our Services

Cookies help us understand how to make our website and Services work better for You. Cookies tell us how people reach our website and they give us insights into improvements or enhancements we need to make to our website and Services.

Use of Other Technologies

Pixel tags.

Pixel tags (also known as web beacons and clear GIFs) are not used in connection with our Services.

Third-Party Analytics

We use Google Analytics, Amplitude and Segment. All of which uses cookies and similar technologies to collect and analyze information about use of our subscription services and report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps and online resources. You can learn about each service’s individual cookie policies through the links below:

Refer to the Cookie Table below for more on how Diffbot uses third party analytics.

How To Manage Cookies

Your web browser may allow You to change Your cookie preferences, including to delete and disable Diffbot cookies. Please consult the help section of Your web browser or follow the links below to understand Your options, but please note that if You choose to disable the cookies, some features of our website or Services may not operate as intended.

Cookie Table

Cookies that we commonly use are listed below. This list is not an exhaustive list, but it describes the main reasons we typically set cookies.

Cookie Name Type Purpose Term
_ga Performance Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics. 2 Years
_intercom-session-ajlow0cz Support Allows users to access conversation history on Intercom messenger. 7 days
_intercom-device-id-ajlow0cz Support Used to identify the device interacting with the Intercom Messenger in order to improve security. 9 Months